The Right To Information Act has come to the help of thousands of Mediclaim policy holders who have been struggling to get refunds for the excess premium they have paid.

The CIC’s order came after RTI applicant Anant M Nandu filed a query seeking details on the number of Mediclaim policy holders charged excess premium even after the quantum of premium was reduced.

Grant Road resident Nandu had filed an RTI query last year after he learnt that the company was charging an extra premium during the renewal of his policy. “I had earlier sent them a letter asking for a refund, but they never responded. That is when I filed the RTI query,’’ Nandu said

The question comes to my mind is CIC could take action because NEW India is a PSU.What options we as consumers are ahving with respect to Privately owned companies?