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This is an attempt to bring out a practical book, which has been compiled to answer all the questions that come in mind of an individual with respect to product features, pricing of different insurance products, claim lodging and claim settlement procedures.
I acknowledge the support received from various Insurance Companies, Third Party Administrators, and large number of customers (Individual and Corporate) for providing the information, which has been used in this e-book. Some of the documents provided by them have been used as specimens.
Special thanks are due to Prerak Sethi, who made contributions with respect to latest concepts on online marketing of Health Insurance with specific reference to USA. This has resulted in rewriting of parts of this book and has also resulted in making this book to change from a hard copy to an e-book as a result of this insurance customers located all over the country will be able to have up to date information day after day and week after week. He has also contributed towards the concept of blog, which we are sure with help of readers like you will become a place for discussion, exchange of information and hence result in better products /service to the customers.
In view of the recent changes which happened in Indian Health Insurance Industry during the year 2006-07, third edition of the book is being published.
We are grateful to readers, who made valuable suggestions, which are incorporated in this edition.
Suresh K. Sethi
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